Hybrid Insurance Client Manager: Growth & Strategy

Marsh; Lansing (MI); Hybrid; USD 53,000 - 98,000; Full time

Benefits offered by this job

Hybrid work

Generous time off

Tuition reimbursement

Job summary

Marsh McLennan Agency (MMA) is seeking a Client Manager in Michigan to oversee a diverse book of business, coordinate the marketing process, prepare proposals, bind coverage, and maintain accurate policy documentation. You will serve as the primary point of contact for clients and collaborate with producers and cross-functional teams to drive agency goals.

The ideal candidate has a high school diploma or equivalent and at least 3 years in customer service or commercial lines insurance, with

Qualifications

• High school diploma or equivalent required.
• 3+ years in customer service or commercial lines insurance preferred.
• Familiarity with insurance markets, binding authority, and underwriting guidelines preferred.
• Detail-oriented with strong organizational and time management skills.
• Able to work under pressure and multi-task.
• Strong interpersonal skills and teamwork.

Responsibilities

• Oversee a diverse book of business, ensuring accuracy and timely servicing.
• Coordinate the marketing process, prepare proposals, and bind coverage.
• Maintain and organize policy documentation and endorsements.
• Serve as the primary client contact and respond promptly to requests.
• Collaborate with Producers and cross-functional teams to align client activities with agency goals.
• Assess client risk programs and provide strategic recommendations for coverage enhancements.

Skills

Client-focused

Organizational skills

Time management

Interpersonal skills

Microsoft Office

Teamwork

Analytical skills

Pressure handling

Education

High school diploma or equivalent

Some college or higher education (plus)

Tools

Microsoft Office

Job description

Marsh McLennan Agency (MMA) is seeking a Client Manager in Michigan to oversee a diverse book of business, coordinate the marketing process, prepare proposals, bind coverage, and maintain accurate policy documentation. You will serve as the primary point of contact for clients and collaborate with producers and cross-functional teams to drive agency goals.

The ideal candidate has a high school diploma or equivalent and at least 3 years in customer service or commercial lines insurance, with