Hybrid Installation Project Coordinator - Customer Success

Crew2, Inc; Minneapolis, Northern (MN, KY); Hybrid; USD 48,000 - 64,000; Full time

Job summary

Crew2, Inc. is seeking a Project Coordinator in Minneapolis, MN for a hybrid role. The coordinator will serve as the liaison between customers and the installation workforce, managing schedules and communications to ensure a high-quality installation experience.

Responsibilities include coordinating with installers and clients, resolving issues promptly, and supporting the production team to achieve operational excellence. Strong communication and organizational skills are essential.

Qualifications

• Associate degree in Business, Construction Management, Project Management or related field required; OR equivalent combination of education and related work experience.
• Excellent verbal and written communication skills.
• Strong interpersonal abilities and customer-focused mindset.

Responsibilities

• Coordinate and manage daily installation schedules and timeframes.
• Dispatch work orders to service providers and verify completion and satisfaction.
• Serve as primary contact to customers and resolve issues during installation.
• Collaborate with production and internal teams to ensure high-quality outcomes.
• Maintain professional and timely documentation of all communications.

Skills

Leadership

Verbal communication

Written communication

Interpersonal skills

Customer focus

Education

Associate degree

Bachelor’s degree preferred

Job description

Crew2, Inc. is seeking a Project Coordinator in Minneapolis, MN for a hybrid role. The coordinator will serve as the liaison between customers and the installation workforce, managing schedules and communications to ensure a high-quality installation experience.

Responsibilities include coordinating with installers and clients, resolving issues promptly, and supporting the production team to achieve operational excellence. Strong communication and organizational skills are essential.