Hybrid Inside Sales Support Specialist - Bilingual

Spx-Technologie; Franklin (TN); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Educational assistance

Leadership development programs

Recognition programs

Job summary

SPX Technologies in Tennessee is seeking an Inside Sales Rep II to support sales and customer service. You will generate quotes, process orders, and assist both Account Managers and outside sales reps while maintaining exceptional service via phone and email.

Key duties include coordinating with warehouse and billing to ensure on-time fulfillment, handling inquiries in English and Spanish, and identifying process improvements for better customer experience.

Qualifications

• 2+ years in inside sales or customer service.
• Bilingual English/Spanish communication ability.
• Proficiency with Microsoft Office and CRM tools.
• Strong organizational and multitasking skills.

Responsibilities

• Support sales and customer service by generating quotes and processing orders.
• Assist Account Managers and outside sales with quotes and orders.
• Provide product availability, pricing, and delivery timelines.
• Coordinate with warehouse, shipping, and billing for timely fulfillment.
• Deliver exceptional phone and email support; resolve issues promptly.
• Identify opportunities to improve customer experience and processes.

Skills

Bilingual English/Spanish

Excellent communication

Organizational skills

Teamwork

Independent work

Multi-tasking

Education

High School Diploma or equivalent

Tools

Salesforce

SAP

Microsoft Office Suite

Job description

SPX Technologies in Tennessee is seeking an Inside Sales Rep II to support sales and customer service. You will generate quotes, process orders, and assist both Account Managers and outside sales reps while maintaining exceptional service via phone and email.

Key duties include coordinating with warehouse and billing to ensure on-time fulfillment, handling inquiries in English and Spanish, and identifying process improvements for better customer experience.