Inside Sales Support Specialist

SPX Technologies, Inc.; Franklin (TN); Hybride; USD 42 000 - 65 000; Plein temps

Avantages offerts par ce poste

Educational assistance

Leadership development programs

Recognition programs

Résumé du poste

SPX Technologies, Inc. in Franklin, TN, is seeking an Inside Sales Support Specialist to back our sales and customer-service teams. You will help generate quotes, process orders, collect payments, and support outside sales while delivering exceptional service by phone and email.

This hybrid role emphasizes cross-functional collaboration with accounting and warehouse teams, requires 2+ years in inside sales or customer service, and favors proficiency with Microsoft Office, Salesforce, and SAP.

Qualifications

• 2+ years in inside sales, customer service, or a related role.
• Excellent verbal and written communication.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.
• Proficiency with Word, Excel, and Outlook.
• Experience with order processing, quoting, and payments is a plus.

Responsabilités

• Assist customers with inquiries and generate accurate quotes.
• Process orders and ensure on-time delivery.
• Provide exceptional support via phone and email.
• Coordinate with warehouse, shipping, and billing to fulfill orders.
• Support Account Managers and outside sales with quotes and orders.
• Identify opportunities to improve the customer experience.

Connaissances

Verbal and written communication

Organizational skills

Team collaboration

Customer service mindset

Multitasking

Positive attitude

Formation

High School Diploma or equivalent

Associates degree preferred

Outils

Microsoft Office Suite

Salesforce

SAP

Description du poste

SPX Technologies, Inc. in Franklin, TN, is seeking an Inside Sales Support Specialist to back our sales and customer-service teams. You will help generate quotes, process orders, collect payments, and support outside sales while delivering exceptional service by phone and email.

This hybrid role emphasizes cross-functional collaboration with accounting and warehouse teams, requires 2+ years in inside sales or customer service, and favors proficiency with Microsoft Office, Salesforce, and SAP.