Inside Sales Support Specialist - Bilingual (Spanish)

Pilot Flying J; Knoxville (TN); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Weekly Pay

Onsite Gym

Onsite Cafeteria

Job summary

A leading travel center network in Knoxville, TN is seeking a Customer Support Representative to develop customer relationships and provide inside sales support. The ideal candidate will have a high school diploma, one year of customer support experience, and be bilingual in Spanish. Responsibilities include managing customer reporting, supporting the sales team, and assisting customers with account issues. Benefits include a nationwide medical plan, flexible spending accounts, tuition reimbursement, and more.

Qualifications

• Minimum 1 year of corporate customer support work experience preferred.
• Ability to learn new technology and use it effectively.
• Experience with CRM software preferred.

Responsibilities

• Develop customer relationships and provide administrative support.
• Assist customers with account support, mobile fueling, and reports.
• Collaborate with sales to identify business opportunities.

Skills

Bilingual in Spanish

Strong written and verbal communication skills

Customer service skills

Organizational skills

Ability to multitask

Education

High school diploma or equivalent

Tools

Microsoft Office

Salesforce

Job description

A leading travel center network in Knoxville, TN is seeking a Customer Support Representative to develop customer relationships and provide inside sales support. The ideal candidate will have a high school diploma, one year of customer support experience, and be bilingual in Spanish. Responsibilities include managing customer reporting, supporting the sales team, and assisting customers with account issues. Benefits include a nationwide medical plan, flexible spending accounts, tuition reimbursement, and more.