Hybrid Inside Sales Specialist – Tech Solutions

Arrow Electronics, Inc.; New York (NY); Hybrid; USD 52,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k with Matching Contributions

Disability Insurance

Paid Time Off

Tuition Reimbursement

Growth Opportunities

Job summary

Arrow Electronics, Inc. is hiring a Customer Sales Specialist in Purchase, NY. You will provide expert customer service and sales support to the Inside Sales Team and external partners, helping improve on-time delivery and resolve discrepancies with test houses and suppliers.

Strong Excel skills and detail orientation are required. The role offers a hybrid work model (3 days in office, 2 remote) with comprehensive benefits and opportunities for growth.

Qualifications

• Customer service or inside sales experience preferred.
• Strong computer skills including Excel and Office Suite.
• Ability to work in a hybrid in-office/remote setup.

Responsibilities

• Provide expert internal and external customer service and sales support to the Inside Sales Team and OSP engagements.
• Maintain performance expectations to enhance Arrow's position with customers and suppliers.
• Handle complex discrepancies, interfacing with OSPs and proposing solutions.
• Support KPI improvements such as on-time delivery and reducing warehouse issues.
• Manage Order to Invoice process and backlog reports with test houses.
• Complete Work Orders in Oracle and manage delivery documents for test houses.
• Support direct sales contact and follow-through on inquiries.
• Process branch service requests, RMAs, and FQR as needed.

Skills

Excel

Office Suite

Time management

Attention to detail

Inside sales

Job description

Arrow Electronics, Inc. is hiring a Customer Sales Specialist in Purchase, NY. You will provide expert customer service and sales support to the Inside Sales Team and external partners, helping improve on-time delivery and resolve discrepancies with test houses and suppliers.

Strong Excel skills and detail orientation are required. The role offers a hybrid work model (3 days in office, 2 remote) with comprehensive benefits and opportunities for growth.