Hybrid Inside Sales and Customer Support

Arrow Electronics; Peabody (MA); Hybride; USD 50 000 - 61 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision Insurance

401k with Matching Contributions

Short-Term/Long-Term Disability

HSAs/HRA Options

Paid Time Off

Tuition Reimbursement

Growth Opportunities

And more!

Résumé du poste

Arrow Electronics is seeking a Customer Sales Specialist in Purchase, NY. You will support the Inside Sales Team, manage order-to-cash activities, and collaborate with test houses and customers to ensure on-time delivery and accurate fulfillment.

The role requires strong Excel skills, attention to detail, and experience in or knowledge of the electronics industry. The position offers a hybrid work arrangement and comprehensive benefits.

Qualifications

• Detail oriented, organized with excellent time-management skills.
• Intermediate Microsoft Excel and Microsoft Office Suite skills.
• Onboarding requires 2–3 weeks in person, then hybrid work (3 days in office, 2 remote).

Responsabilités

• Provide expert internal and external customer service and sales support to the Inside Sales Team and engagements with outside service providers.
• Assist in maintaining performance expectations and Arrow's position with each customer and supplier.
• Handle complex discrepancies, interfacing with OSPs, and propose solutions to the internal sales team.
• Manage Order to Invoice process including direct expedites with test houses, pull data in Excel, and ensure timely responses.
• Complete Work Orders in Oracle and manage delivery documents to test houses, handle outbound orders with accuracy.
• Support sales with direct sales contact and ensure quick follow-up on inquiries from sales, test houses, and end customers.
• Assist with branch service requests (sure ship/receipt), RMA, and FQR when needed.

Connaissances

Microsoft Excel

Inside sales

Electronics industry knowledge

Outils

Oracle

Description du poste

Arrow Electronics is seeking a Customer Sales Specialist in Purchase, NY. You will support the Inside Sales Team, manage order-to-cash activities, and collaborate with test houses and customers to ensure on-time delivery and accurate fulfillment.

The role requires strong Excel skills, attention to detail, and experience in or knowledge of the electronics industry. The position offers a hybrid work arrangement and comprehensive benefits.