Hybrid Inside Sales Rep: Aftermarket Solutions

NSK; Ann Arbor Charter Township (MI); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Full medical, dental, and vision

Matching 401(k)

Generous vacation and holidays

Life insurance

Growth opportunities

Job summary

NSK Corporation is seeking an Inside Sales Representative - Aftermarket to manage a defined set of customer accounts in a hybrid role. You will handle quotes, order maintenance, expediting, and forecasting while collaborating with cross-functional teams to deliver solutions.

The role requires a high school diploma or equivalent and 2–4 years of related experience; a technical diploma or associate degree and 4–6 years are preferred. Strong customer focus and proactive communication are essential.

Qualifications

• Must have a high school diploma or equivalent.
• 2–4 years of position-related experience; 4–6 years preferred with a technical diploma or associate degree.

Responsibilities

• Receives and manages incoming customer calls from assigned customers and overflow calls for other inside sales representatives; responds to e-mails and phone calls in a timely manner.
• Enters orders, prepares and sends sales quotes, monitors status of existing orders, expedites shipments and addresses customer service or product issues.
• Locates appropriate products in the U.S. or globally, or uses purchased products with modifications; collaborates with BCD, domestic plants, procurement, and NSK Affiliates in other countries as needed.
• Demonstrates basic technical knowledge of bearing and linear products and NSK tools; interprets NSK nomenclature and offers substitutions when appropriate.
• Receives and processes orders, coordinating stock transfers or product orders with other departments.
• Monitors and addresses supply issues on open orders, including weekly stock allocations and daily shipping reservations.

Education

High School Diploma or Equivalent

Technical Diploma or Associate's Degree

Job description

NSK Corporation is seeking an Inside Sales Representative - Aftermarket to manage a defined set of customer accounts in a hybrid role. You will handle quotes, order maintenance, expediting, and forecasting while collaborating with cross-functional teams to deliver solutions.

The role requires a high school diploma or equivalent and 2–4 years of related experience; a technical diploma or associate degree and 4–6 years are preferred. Strong customer focus and proactive communication are essential.