Hybrid Inside Sales Engineer – Technical Solutions

B.J. Muirhead Co., Inc.; City of Rochester (NY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

BJ Muirhead Co., Inc. in Rochester, NY seeks an Inside Sales Engineer to respond to inquiries, prepare quotations, and provide technical guidance on products and solutions.

The role reviews specifications, sizes and selects equipment, coordinates with vendors for pricing and availability, and follows up on quotes to convert opportunities into orders. The Inside Sales Engineer works closely with outside sales, engineering, and operations to ensure timely order processing, troubleshooting support,

Qualifications

• Demonstrated Inside Sales and Sales experience with handling inquiries and follow-ups.
• Experience in Sales Engineering and technical support including understanding customer applications.
• Proficiency in preparing detailed quotations, reviewing specifications, and interpreting technical documents.
• Strong communication and interpersonal skills to explain technical concepts clearly.
• Comfort with data entry for tracking quotes, orders, and customer interactions.

Responsibilities

• Respond to customer inquiries and provide technical guidance on products and solutions.
• Prepare accurate quotations and review specifications.
• Size and select appropriate equipment and coordinate with vendors for pricing and availability.
• Follow up on quotes to convert opportunities into orders and support order processing.
• Collaborate with outside sales, engineering, and operations teams to ensure timely delivery and customer satisfaction.
• Assist customers with troubleshooting and product information to support sales targets.

Skills

Inside Sales

Sales Engineering

Technical Support

Quotation Preparation

Customer Relationships

Communication

Education

Engineering background

Tools

MS Office

Job description

BJ Muirhead Co., Inc. in Rochester, NY seeks an Inside Sales Engineer to respond to inquiries, prepare quotations, and provide technical guidance on products and solutions.

The role reviews specifications, sizes and selects equipment, coordinates with vendors for pricing and availability, and follows up on quotes to convert opportunities into orders. The Inside Sales Engineer works closely with outside sales, engineering, and operations to ensure timely order processing, troubleshooting support,