Hybrid Inside Sales Engineer – Electrical Solutions

ABB Inc.; Tennessee; Hybrid; USD 83,000 - 133,000; Full time

Benefits offered by this job

Health benefits

401k plan

Paid holidays

Job summary

ABB is seeking a technically strong, customer-focused Technical Inside Sales Specialist to support a growing sales organization in the United States. You will manage leads, provide technical guidance, support bids, and help convert customer needs into sales opportunities.

Work across sales, proposal, operations, and customer teams to keep opportunities moving, coordinate account setup, NDAs, order booking, and warranty processes.

Qualifications

• Bachelor's degree in Engineering or Business preferred; otherwise commensurate experience will be considered.
• 8+ years of experience with at least 3 years in the electrical industry.
• Experience with 3-phase AC Power Systems and related electrical distribution products.
• Experience with complex bid and project proposal processes and contract negotiations.
• Strong communication skills and ability to coordinate across customers and internal teams.
• Familiarity with Salesforce and SAP configuration tools; willingness to learn new software.

Responsibilities

• Serve as the primary inside sales and customer support resource, qualifying leads and guiding customers before transitioning to outside sales.
• Manage and coordinate the proposal process, review RFQs, oversee Salesforce opportunities, support pricing and pre-negotiation activities, and ensure on-time bid milestones.
• Drive customer satisfaction and project execution through proactive communication, updates, post-sale coordination, issue resolution, and change order management.
• Support business operations and sales performance by handling account administration, NDA and warranty processes, coordinating customer events, and developing sales reports and dashboards.

Skills

Strong communication

Bid/proposal coordination

Technical inside sales

Cross-functional collaboration

Education

Bachelor's degree in Engineering or Business

Tools

SFDC (Salesforce)

SAP

Job description

ABB is seeking a technically strong, customer-focused Technical Inside Sales Specialist to support a growing sales organization in the United States. You will manage leads, provide technical guidance, support bids, and help convert customer needs into sales opportunities.

Work across sales, proposal, operations, and customer teams to keep opportunities moving, coordinate account setup, NDAs, order booking, and warranty processes.