Hybrid Inside Sales & Accounts Growth Specialist

Mike Hudson Dist; Miami (FL); Híbrido; USD 40 000 - 55 000; Tempo integral

Resumo da oferta

Mike Hudson Dist. is seeking an Inside Sales & Sales Support Associate in a hybrid role based in Miami. The role supports Outside Sales Representatives, handles account setup, maintains orders, and analyzes profitability to drive growth across assigned accounts.

Ideal candidates have strong communication skills, data analysis capabilities, attention to detail, and a proactive customer-centric mindset. You will partner with multiple departments to ensure superior service and identify revenue

Qualificações

• Strong verbal, written, and telephone communication skills.
• Data entry and 10-key experience required.
• Bilingual Spanish/English a plus.
• Self-motivated, organized, and able to manage multiple priorities.
• Team-oriented with ability to collaborate across departments.

Responsabilidades

• Support 2-4 Outside Sales Representatives as a primary contact for assigned customers.
• Assist with new account setup, onboarding, and ongoing account maintenance.
• Manage customer orders, add-ons, credits, adjustments, and special requests.
• Communicate out-of-stock items, substitutions, and order changes to customers and sales reps.
• Review incoming orders for accuracy and completeness; ensure accuracy of entered and outgoing orders.
• Suggest and sell additional or complementary items when appropriate.
• Run and analyze reports related to account profitability and gross profit per drop.
• Identify trends and opportunities within assigned accounts and share insights with the sales team.
• Maintain responsibility for select key accounts, ensuring pricing accuracy and issue resolution.
• Work with sales, operations, purchasing, and customer service for a seamless experience.
• Escalate issues and document customer complaints for quarterly reporting.

Conhecimentos

Communication skills

Data entry

Bilingual (Spanish/English)

Organizational skills

Team collaboration

Formação académica

High School Diploma

Descrição da oferta de emprego

Mike Hudson Dist. is seeking an Inside Sales & Sales Support Associate in a hybrid role based in Miami. The role supports Outside Sales Representatives, handles account setup, maintains orders, and analyzes profitability to drive growth across assigned accounts.

Ideal candidates have strong communication skills, data analysis capabilities, attention to detail, and a proactive customer-centric mindset. You will partner with multiple departments to ensure superior service and identify revenue