Hybrid Information Governance Coordinator

Skadden, Arps, Slate, Meagher & Flom LLP; New York (NY); Hybrid; USD 90,000 - 115,000; Full time

Job summary

Skadden, Arps, Slate, Meagher & Flom LLP is seeking an Information Governance Coordinator for its New York office. This hybrid role coordinates information governance processes, including file intake, transfers, data access, records retention and disposition, while advising attorneys and staff on best practices and compliance.

The role requires a Bachelor's degree or higher and at least three years of related experience.

Qualifications

• Knowledge of relevant Firm computer software programs (Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems.
• Knowledge of database systems (e.g. Relativity) and Boolean searching methodologies.
• Knowledge of text, pst, msg and zip file types.
• Ability to use Windows commands to move, copy and zip files for share site posting or saving electronic files.
• Strong leadership skills and the ability to delegate work effectively.
• Effective interpersonal and communication skills, both verbal and written, to effectively interface with lawyers, management, support staff and outside contacts (including clients and other firms).
• Close attention to detail and customer service.
• Ability to work well in a demanding and fast-paced environment.
• Ability to handle multiple projects and prioritize work based on shifting priorities to meet multiple deadlines.
• Ability to undertake long-term projects, recognize alternate or more efficient methods for completion and implement solutions.
• Ability to handle sensitive matters and maintain confidentiality.
• Ability to work well independently as well as effectively within a team.
• Flexibility to adjust hours and work the hours necessary to meet operating and business needs.

Responsibilities

• Coordinates and performs all aspects of information governance processes, including file intake, management, disposition, destruction, and/or transfer, with minimal supervision.
• Coordinates outgoing client file transfer requests; involving IT, Records Management, Office of the General Counsel, and others as needed.
• Reviews outgoing client files complying with the engagement agreement, outside counsel guidelines, and Firm policy.
• Assists with incoming client file transfers, including downloading from file sharing sites & populating the document management system, coordinating email transfers, loading emails to mailboxes and tracking the status of the transfer.
• Coordinates with information governance departments at other firms to ensure timely receipt of client and attorney data in compatible formats.
• Imports and exports emails to and from PST files using Microsoft Outlook.
• Reviews personal emails of departing attorneys in preparation for export in accordance with Firm policies.
• Utilizes Relativity or other document review platforms to review and prepare files for transfer to departing attorneys, other firms, and clients.
• Utilizes Excel to track file transfers to ensure completeness and provides regular reports to management on the status.
• Assists, guides, and participates in the organization and filing of client emails for retiring partners, departing attorneys and professional staff.
• Leads and participates in global information governance projects such as office moves and cleanups.
• Coordinates with the Records Management team to ensure file management compliance with firm policy, client guidelines and best practices.
• Communicates department and Firm best practices to partners, attorneys, and professional staff.
• Assists staff and attorneys in proper use of Firm applications and provides ad hoc training, when appropriate.
• Assists in implementing and administering retention and quality control programs.
• Assists management in determining need for change, and in developing and implementing the same.
• Understands Ethical Wall and Legal Hold processes and their impact on access to, transferring of and disposition of paper and electronic files and, when necessary, communicates with partners, attorneys, and professional staff.
• Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others.
• Communicates regularly with firm personnel, client and third parties regarding file intakes, management and disposition.
• Maintains a complete understanding of the Firm's file management systems, information governance processes and best practices.
• Complies with and understands Firm operation, policies and procedures.
• Performs other related duties as assigned.

Skills

Leadership

Interpersonal communication

Attention to detail

Multitasking

Confidentiality

Independent work

Flexibility

Education

Bachelor's degree or higher

Tools

Relativity

Outlook

Excel

PowerPoint

Windows commands

Job description

Skadden, Arps, Slate, Meagher & Flom LLP is seeking an Information Governance Coordinator for its New York office. This hybrid role coordinates information governance processes, including file intake, transfers, data access, records retention and disposition, while advising attorneys and staff on best practices and compliance.

The role requires a Bachelor's degree or higher and at least three years of related experience.