Hybrid Implementation Lead for Client Onboarding

SS&C Technologies; Jacksonville (FL); Hybrid; USD 90,000 - 120,000; Full time

Job summary

SS&C Technologies in Jacksonville, FL is seeking an Implementation Manager to lead the onboarding and stabilization of new clients. You will manage interviews, scope solutions, and develop project plans.

Responsibilities include coordinating client calls, configuring systems, mapping data during conversion, tracking SDLC progress, and providing on-site support during go-live and the first year.

Qualifications

• Must have experience managing large-scale multi-month projects.
• Strong analytical skills and ability to map complex processes.
• Excellent written and oral communication, with client-facing experience.

Responsibilities

• Lead new client assessment interviews, scoping, and documentation.
• Develop project plans and track onboarding tasks.
• Report project status through regular client calls.
• Configure systems, resolve issues, and research solutions.
• Coordinate data mapping during system conversions with the data analyst.
• Monitor SDLC progress and coordinate client UAT.
• Provide onsite support during go-live and first year.

Skills

Self-starter

Organizational skills

Analytical

Communication

Multi-tasking

Product knowledge

Tools

MS Project

Office 365

SQL

Job description

SS&C Technologies in Jacksonville, FL is seeking an Implementation Manager to lead the onboarding and stabilization of new clients. You will manage interviews, scope solutions, and develop project plans.

Responsibilities include coordinating client calls, configuring systems, mapping data during conversion, tracking SDLC progress, and providing on-site support during go-live and the first year.