Hybrid Onboarding Specialist — Consultant Experience Lead

Actalent; Jacksonville (FL); Híbrido; USD 36 000 - 48 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical

Dental

Vision

401(k)

PTO 20 days + 6 holidays

Profit Sharing

Resumo da oferta

Actalent is seeking an Onboarding Associate in Jacksonville, FL to ensure consultants receive excellent post-offer onboarding support. The role coordinates with new hires, clients, and internal teams to deliver a seamless onboarding experience.

The position features a hybrid schedule with 4 days in-office and 1 day remote, and requires strong customer service and communication skills. Responsibilities include managing 25+ consultants, timely onboarding updates, document management, and

Qualificações

• 2+ years in a customer service related position.
• Associates degree or 2+ years in a customer service related position.
• Preferred degree in Business, Communications, Psychology or Human Resources

Responsabilidades

• Provide strong customer service in all interactions for a great consultant experience.
• Manage an average of 25+ consultants and provide daily updates on onboarding status.
• Interact with consultants to follow up on onboarding requirements and ensure timely speed-to-market onboarding.
• Document onboarding touchpoints and communicate updates via the onboarding platform.

Conhecimentos

Customer service

Communication

Team collaboration

Attention to detail

Formação académica

Associates degree or 2+ years in customer service

Preferred degree in Business, Communications, Psychology or HR

Descrição da oferta de emprego

Actalent is seeking an Onboarding Associate in Jacksonville, FL to ensure consultants receive excellent post-offer onboarding support. The role coordinates with new hires, clients, and internal teams to deliver a seamless onboarding experience.

The position features a hybrid schedule with 4 days in-office and 1 day remote, and requires strong customer service and communication skills. Responsibilities include managing 25+ consultants, timely onboarding updates, document management, and