Hybrid HR Generalist — Employee Relations & Compliance

PINNACLE SERVICE BRANDS, LLC; Rosemont (IL); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Hybrid schedule

Comprehensive Medical

Dental & Vision

Employer-paid Basic Life and AD&D

Employer-paid short/long disability

401(k) options

Voluntary benefits

Paid Time Off

FREE Black Card Membership

Job summary

Pinnacle Service Brands, LLC in Rosemont, IL is seeking a Human Resources Generalist to partner with field leadership and support day-to-day people operations across a territory, focusing on employee relations, leave administration, accommodations, and HR compliance in a hybrid setting.

You will work three days a week in the Rosemont office (Tuesday–Thursday) with flexibility to work remotely, earning USD 70,000–80,000 per year.

Qualifications

• Bachelor’s degree in HR or equivalent years of HR experience.
• 3–5 years of human resources generalist experience.
• Familiarity with leave of absence programs including FMLA, ADA, and state leave laws.
• Experience with employee relations.
• Demonstrated relationship management and team-oriented mindset.
• Effective oral and written communication skills.

Responsibilities

• Serve as HR partner to General Managers and District Managers within your territory, providing guidance across employee relations, performance, conduct, and policy application.
• Support corrective action processes, including coaching conversations, documentation, and alignment with company standards.
• Investigate and resolve employee concerns and complaints through fact gathering, interviews, documentation, and follow-up.
• Partner with HR Operations on corrective actions and terminations from territory investigations, including recommendations.
• Administer leave programs including FMLA, state leaves, parental and military leave, with notices, certifications and return-to-work docs.
• Manage ADA and pregnancy accommodations through interactive processes and communications.
• Coordinate with Payroll and Benefits on leave-related pay and benefits.
• Respond to unemployment claims and gather separation documentation within state deadlines.
• Maintain confidential employee records and stay updated on HR regulations and employment laws.

Skills

Employee relations

Communication

Analytical thinking

Problem-solving

Education

Bachelor’s degree in HR or equivalent experience

HR certification (SHRM/PHR)

Tools

HRIS systems

I-9

E-Verify

Microsoft Office

Job description

Pinnacle Service Brands, LLC in Rosemont, IL is seeking a Human Resources Generalist to partner with field leadership and support day-to-day people operations across a territory, focusing on employee relations, leave administration, accommodations, and HR compliance in a hybrid setting.

You will work three days a week in the Rosemont office (Tuesday–Thursday) with flexibility to work remotely, earning USD 70,000–80,000 per year.