Hybrid Growth Account Manager – Client Success in AdTech

LoopMe; New York (NY); Hybrid; USD 70,000 - 85,000; Full time

Benefits offered by this job

Hybrid work

Vacation policy

Work-from-anywhere

Healthcare

401k

Summer Fridays

Gives Back

Professional development

Job summary

LoopMe is seeking a client-focused Account Manager to drive customer success, retention, and growth across a portfolio of advertisers and agencies. You will own your accounts, act as a trusted advisor, and ensure campaigns deliver against objectives while identifying opportunities to expand value.

You will report to a Sr. Account Lead and collaborate with Sales, Campaign Operations, Product, Data Science, and other teams to deliver exceptional service and long-term growth.

Qualifications

• 2-3+ years in a client services role within digital advertising.
• Demonstrated success in client retention and account growth.
• Excellent written, verbal, and presentation communication skills.
• Strong attention to detail with interest in campaign analytics.
• Strong project management skills, with ability to manage multiple priorities simultaneously.

Responsibilities

• Own campaign delivery, ensuring performance aligns with client objectives.
• Provide strategic insights, campaign analysis, and recommendations to clients.
• Identify and develop upselling and cross-selling opportunities using campaign results.
• Partner with Sales and Account Leads on retention and account growth initiatives.
• Lead campaign kick-off calls and post-campaign reviews.
• Coordinate campaign project management with Campaign Operations and Creative Services.
• Escalate client needs to the Director of Account Management.

Skills

Client services

Campaign analytics

Project management

Attention to detail

Communication skills

Tools

AI tools

Job description

LoopMe is seeking a client-focused Account Manager to drive customer success, retention, and growth across a portfolio of advertisers and agencies. You will own your accounts, act as a trusted advisor, and ensure campaigns deliver against objectives while identifying opportunities to expand value.

You will report to a Sr. Account Lead and collaborate with Sales, Campaign Operations, Product, Data Science, and other teams to deliver exceptional service and long-term growth.