Hybrid Freight Support Specialist - Shipping & Carriers

Uber Freight; Rogers (AR); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Uber Freight is seeking a Customer Support Specialist to join our Operations team in Rogers, AR. This full-time, day-shift role operates in a hybrid model, balancing remote work with in-office collaboration at the Uber Freight Center of Excellence.

You will ensure timely delivery of shipments, communicate daily with customers and carriers, and build strong relationships to maintain service quality. The role emphasizes proactive issue resolution, coordination with logistics teams, and clear,

Qualifications

• High school diploma or GED equivalent.
• 1+ years of customer service experience or transportation experience.
• Basic proficiency with Microsoft Office Suite (Outlook, Excel, Word, etc.).

Responsibilities

• Use Transportation Management System to process shipment entries and lead timely performance objectives.
• Maintain consistent, professional communications with customers and carriers.
• Exceed on-time pick-up and delivery expectations.

Skills

Customer service

Transportation experience

Microsoft Office

Education

High school diploma or GED

Tools

Outlook

Excel

Word

Job description

Uber Freight is seeking a Customer Support Specialist to join our Operations team in Rogers, AR. This full-time, day-shift role operates in a hybrid model, balancing remote work with in-office collaboration at the Uber Freight Center of Excellence.

You will ensure timely delivery of shipments, communicate daily with customers and carriers, and build strong relationships to maintain service quality. The role emphasizes proactive issue resolution, coordination with logistics teams, and clear,