On-Site Logistics Support Specialist - Fast-Paced Ops

Uber Freight; Minneapolis (MN); In loco; USD 25.000 - 39.000; Tempo pieno

Vantaggi offerti da questo lavoro

On-site role

Full-time schedule

Competitive hourly pay

Descrizione del lavoro

Uber Freight is seeking a Customer Support Specialist to support daily transportation and logistics operations for a major manufacturing customer. This fast-paced, customer-facing role will be onsite at the customer location, working directly with manufacturing plants, carriers, and internal logistics teams to keep shipments moving on time.

You’ll manage shipment execution, track and trace freight, coordinate transportation activities, respond to customer requests, and help solve real-time

Competenze

• High school diploma or GED equivalent.
• 2+ years of customer service, transportation, logistics, or supply chain experience.
• Basic proficiency with Google Workspace or Microsoft Office.
• Strong communication, organization, and multitasking skills.

Mansioni

• Manage high-volume daily logistics execution activities in a fast-paced operational environment.
• Coordinate and execute shipments using a Transportation Management System (TMS).
• Perform track-and-trace activities to ensure shipment visibility and on-time performance.
• Support manufacturing plant operations by proactively managing transportation needs and resolving shipment issues quickly.
• Handle a high volume of email communication with customers, carriers, and internal teams.
• Assist with shipment planning, expediting, and transportation coordination.
• Serve as a key point of contact for customers and carriers, providing professional, responsive communication.
• Proactively identify and resolve shipment delays, service failures, and operational challenges.

Formazione

High school diploma or GED

Bachelor’s degree in Transportation, Logistics, or related

Strumenti

Transportation Management System (TMS)

Google Workspace

Descrizione del lavoro

Uber Freight is seeking a Customer Support Specialist to support daily transportation and logistics operations for a major manufacturing customer. This fast-paced, customer-facing role will be onsite at the customer location, working directly with manufacturing plants, carriers, and internal logistics teams to keep shipments moving on time.

You’ll manage shipment execution, track and trace freight, coordinate transportation activities, respond to customer requests, and help solve real-time