Hybrid Fraud Detection Analyst I — Protect Customers

Akraya, Inc.; Newark (DE); Hybrid; USD 33,000 - 36,000; Full time

Job summary

Akraya is seeking a Fraud Analyst in Newark, DE to review flagged transactions and alerts, identifying potential fraud and protecting against losses. You will verify suspicious activity by contacting customers and initiating dispute claims, operating in a dynamic environment with strong analytical and procedural discipline.

The role requires experience in fraud detection, disputes, and banking operations, with a hybrid work arrangement (3 days onsite, 2 days remote).

Qualifications

• Experience with fraud detection methods.
• Strong problem-solving and decision-making abilities.
• Effective verbal and written communication skills.
• Familiarity with fraud investigations, disputes, and fraud exposure.

Responsibilities

• Analyze transaction alerts for suspicious patterns and potential fraud.
• Verify potentially fraudulent activity via customer outreach.
• Initiate dispute claims for confirmed fraudulent transactions.
• Document and escalate suspicious activities for further review.
• Implement mitigation steps to minimize financial risk.

Skills

Fraud detection techniques

Problem solving

Communication skills

Fraud investigations and disputes

Job description

Akraya is seeking a Fraud Analyst in Newark, DE to review flagged transactions and alerts, identifying potential fraud and protecting against losses. You will verify suspicious activity by contacting customers and initiating dispute claims, operating in a dynamic environment with strong analytical and procedural discipline.

The role requires experience in fraud detection, disputes, and banking operations, with a hybrid work arrangement (3 days onsite, 2 days remote).