Fraud Risk Investigator (Entry-Level Contract)

Phaxis; Newark (DE); On-site; USD 40,000 - 55,000; Part time

Job summary

A financial services company based in Newark, DE is seeking a Fraud Detection Specialist I to review alerts and transactions flagged as potentially fraudulent. This entry-level role involves assessing suspicious activity, ensuring compliance with established procedures, and working within a team to mitigate risks. Candidates should have a background in banking operations or contact centers and exhibit strong communication and organizational skills.

Qualifications

• Preferred 1 year of experience in relevant fields.
• Advanced computer skills are required.

Responsibilities

• Review alerts and internal notifications to identify fraudulent activities.
• Demonstrate resiliency and adaptability in a contact center.
• Open cases on all suspicious activity and perform investigations.

Skills

General office, back office banking or accounting experience

Advanced computer experience (MS Word, Outlook, Excel)

Banking operations or contact center experience

Experience in fraud investigations and disputes

Teamwork and independent work skills

Job description

A financial services company based in Newark, DE is seeking a Fraud Detection Specialist I to review alerts and transactions flagged as potentially fraudulent. This entry-level role involves assessing suspicious activity, ensuring compliance with established procedures, and working within a team to mitigate risks. Candidates should have a background in banking operations or contact centers and exhibit strong communication and organizational skills.