Hybrid Field Service Manager, Industrial PAC & Controls

Ingersoll Rand; Pomona (CA); Hybrid; USD 125,000 - 160,000; Full time

Job summary

Ingersoll Rand in Pomona, CA (hybrid, with travel) seeks a Field Service Manager for Industrial Compressors & Controls to lead the PAC field team across California and Arizona, ensuring uptime and reliability for critical manufacturing customers. You will recruit, coach, and develop technicians, handle service contracts, and drive service growth while maintaining safety and quality.

This role demands hands-on leadership, strong communication with customers, and the ability to guide complex

Qualifications

• 5+ years of experience in an industrial sales business setting.
• 3+ years of experience in supervising / managing teams of people.
• Valid driver's license for a minimum of 12 months and clean driving record.

Responsibilities

• Attract, coach, train, and retain service employees; develop skill levels.
• Coordinate with service and sales to respond to customers and grow service business.
• Manage invoicing, budgets, and service-team utilization for profitability.
• Ensure safety and environmental compliance and drive customer satisfaction.

Skills

Team leadership

Industrial sales

Customer communication

Troubleshooting

Driver's license

Education

High School diploma or GED

Job description

Ingersoll Rand in Pomona, CA (hybrid, with travel) seeks a Field Service Manager for Industrial Compressors & Controls to lead the PAC field team across California and Arizona, ensuring uptime and reliability for critical manufacturing customers. You will recruit, coach, and develop technicians, handle service contracts, and drive service growth while maintaining safety and quality.

This role demands hands-on leadership, strong communication with customers, and the ability to guide complex