Hybrid Field Account Rep - Grow Major MRO Accounts

W.W. Grainger, Inc.; Indianapolis (IN); Híbrido; USD 51.000 - 77.000; Jornada completa

Descripción de la vacante

Grainger in Indianapolis is seeking a Field Account Representative to manage an average of 85 existing customers and an approximate $2 million portfolio. The role emphasizes understanding MRO challenges and presenting Grainger’s Value Proposition face-to-face with customers.

You will create territory plans, grow accounts by increasing contacts, maintain a robust pipeline, and use CRM tools to track progress and close deals while delivering exceptional service.

Formación

• 1+ years of sales experience.
• Ability to travel and have occasional overnights.
• Respond effectively to customer needs, ensuring high levels of satisfaction and service quality.
• Influence outcomes and gain support through logical reasoning, clear communication, and relationship-building.
• Convey information clearly and professionally in written and verbal formats.

Responsabilidades

• Create a territory plan that assesses and prioritizes customer needs while achieving or exceeding performance targets aligned with sales strategies.
• Build and execute account plans focused on growing all customers through building relationships, increasing number of contacts, and demonstrating the features and benefits of products and services effectively.
• Leverage technology, internal and external resources to plan for and deliver relevant, timely and valuable customer meetings that build trust and grow sales.
• Maintain an active robust pipeline, leverage opportunities to negotiate and drive sales that that balance customer satisfaction with profitability.
• Utilize CRM system to prioritize leads, manage opportunities, and document account interactions to track progress to ensure timely follow-ups and deal closures.
• Expand customer contacts to strengthen relationships and uncover additional business opportunities.
• Utilize various communication channels to proactively increase sales, maximize customer purchasing, and provide real-time solutions to customer needs.

Conocimientos

Sales experience

Travel readiness

Communication

Customer relations

Educación

High School Diploma/GED

Associate's Degree or Bachelor's Degree or equivalent experience preferred

Descripción del empleo

Grainger in Indianapolis is seeking a Field Account Representative to manage an average of 85 existing customers and an approximate $2 million portfolio. The role emphasizes understanding MRO challenges and presenting Grainger’s Value Proposition face-to-face with customers.

You will create territory plans, grow accounts by increasing contacts, maintain a robust pipeline, and use CRM tools to track progress and close deals while delivering exceptional service.