Hybrid Facilities & Housing Coordinator — Boston/Allston

College for Social Innovation; Boston (MA); Híbrido; USD 30.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Commuting reimbursements

Telecommunications reimbursement

Vacation/personal days

Descripción de la vacante

College for Social Innovation (CFSI) seeks a Property Operations Coordinator to manage day-to-day facilities and housing between the Allston apartments and the downtown Boston headquarters.

The role covers tenant management, vacancies, move-ins/outs, and coordinating with property managers. Regular evening/weekend work and on-site presence are required; the position is full-time with a hybrid schedule.

Formación

• 1+ years of experience in property operations, facilities management, residential life, hospitality, tenant services, or a related operational role.
• Ability to travel between Allston apartments and downtown Boston office and be available for evening/weekend on-call housing emergencies.
• Highly organized with the ability to manage multiple properties, deadlines, schedules, and requests.
• Strong customer service and conflict-resolution skills; ability to document or elevate issues as needed.
• Demonstrated independence, flexibility, and ability to work in a fast-paced, complex environment.
• Commitment to diversity, belonging, inclusion and equity; experience with diverse teams.
• Alignment with CFSI values: community, collaboration, innovation, wellbeing, equity, growth mindset, transparency.
• Experience with property management, ticketing, or project-management software is a plus.

Responsabilidades

• Respond to facilities and maintenance requests from fellows and subtenants.
• Serve in an on-call rotation for housing emergencies with evening/weekend coverage.
• Coordinate emergency responses with the Associate Director of Student Experience and property teams.
• Liaise with landlords and property managers to keep housing well-maintained.
• Replace or repair apartment furnishings and conduct regular inspections.
• Coordinate utility services and billing for apartments.
• Maintain basic office supplies and organize staff office days.
• Manage space reservation calendar and submit facilities requests with the building manager.
• Advertise and show vacant rooms/apartments to potential subtenants.
• Draft contracts, send invoices, and track rent payments with the Senior Manager of Operations.
• Monitor vacancies and source additional apartments as needed.
• Rent out office event spaces when not in use, including invoicing and setup.
• Oversee move-in/move-out for fellows and subtenants; schedule cleanings and manage keys.
• Maintain housing procedures and records for consistent communication and handoffs.

Conocimientos

Organized

Customer service

Conflict resolution

Independent & flexible

Communication

Diversity & inclusion

Herramientas

Ticketing software

Project management software

Property management software

Descripción del empleo

College for Social Innovation (CFSI) seeks a Property Operations Coordinator to manage day-to-day facilities and housing between the Allston apartments and the downtown Boston headquarters.

The role covers tenant management, vacancies, move-ins/outs, and coordinating with property managers. Regular evening/weekend work and on-site presence are required; the position is full-time with a hybrid schedule.