Hybrid Facilities Coordinator — NYC Office

MediData; New York (NY); Hybrid; USD 66,000 - 88,000; Full time

Job summary

Medidata seeks aFacilities Coordinator to deliver an exceptional workplace experience in our New York City office with regional support across the Eastern United States. You will partner with vendors, landlords, and cross-functional teams to oversee daily facilities operations, hospitality programs, and administrative tasks while maintaining a safe, welcoming environment.

The role requires a bachelor's degree or equivalent and 3–5+ years in facilities, workplace services, or related fields, plus

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 3-5+ years of experience in facilities, workplace services, hospitality, office administration, property management, or a related field.
• Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
• Strong customer service, interpersonal, and organizational skills.

Responsibilities

• Deliver exceptional customer service to employees, guests, and visitors while promoting a positive workplace experience.
• Serve as a primary point of contact for workplace services and facilities-related inquiries.
• Support office hospitality programs, employee engagement activities, and workplace initiatives.
• Coordinate visitor management and reception coverage, as needed.
• Ensure meeting rooms, collaboration spaces, and event venues are prepared and operating effectively.
• Monitor workplace conditions and proactively identify opportunities to improve the employee experience.
• Coordinate maintenance requests and service calls through established ticketing systems.

Skills

Customer service

Organizational skills

Interpersonal skills

Communication

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

Medidata seeks aFacilities Coordinator to deliver an exceptional workplace experience in our New York City office with regional support across the Eastern United States. You will partner with vendors, landlords, and cross-functional teams to oversee daily facilities operations, hospitality programs, and administrative tasks while maintaining a safe, welcoming environment.

The role requires a bachelor's degree or equivalent and 3–5+ years in facilities, workplace services, or related fields, plus