Workplace Experience Coordinator — NYC Office

PowerToFly; New York (NY); On-site; USD 66,000 - 88,000; Full time

Job summary

Medidata in New York City is seeking a Facilities Coordinator to enhance workplace experience for employees, guests, and partners. You will support daily facilities operations, workplace services, and administrative tasks while helping maintain a safe, efficient office environment.

You will partner with employees, vendors, landlords, and cross-functional teams to support operations and provide regional coverage across the Eastern United States as needed.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 3-5+ years of experience in facilities, workplace services, hospitality, office administration, property management, or a related field.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Strong customer service, interpersonal, and organizational skills.

Responsibilities

• Deliver exceptional customer service to employees, guests, and visitors.
• Serve as a primary point of contact for workplace services and facilities-related inquiries.
• Support office hospitality programs, employee engagement activities, and workplace initiatives.
• Coordinate visitor management and reception coverage, as needed.
• Ensure meeting rooms and spaces are prepared and operating effectively.
• Support day-to-day operation and maintenance of office facilities and equipment.
• Coordinate maintenance requests and service calls through ticketing systems.
• Assist with workplace moves, reconfigurations, and space planning.

Skills

Customer service

Organizational skills

MS Office

Interpersonal skills

Education

Bachelor's degree or equivalent

Tools

Microsoft Office Suite

Job description

Medidata in New York City is seeking a Facilities Coordinator to enhance workplace experience for employees, guests, and partners. You will support daily facilities operations, workplace services, and administrative tasks while helping maintain a safe, efficient office environment.

You will partner with employees, vendors, landlords, and cross-functional teams to support operations and provide regional coverage across the Eastern United States as needed.