Hybrid Facilities Coordinator — Dispatch & Ops Lead

Bevara Building Services; City of Pewaukee (WI); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Comprehensive health benefits

Free on-site parking

Internal advancement opportunities

401(k) retirement plans with company

PTO and holidays

Job summary

Bevara Building Services is seeking a Facilities Coordinator to support field operations across markets, coordinating between clients, technicians, and internal teams. The role is hybrid with 3 days onsite and 2 days remote each week.

Reporting to the Director of Operations, you will manage work orders, scheduling, dispatching, and vendor coordination while maintaining service quality and customer satisfaction in a fast-paced environment.

Qualifications

• 1–2 years of operations support experience or equivalent.
• Proficiency in MS Office and related applications.
• Strong communication and multitasking abilities.
• Facilities or field service coordination knowledge preferred.

Responsibilities

• Schedule and dispatch building engineers and technicians, balancing workload priorities and urgent needs.
• Create, assign, and monitor work orders for field staff and engineers.
• Serve as primary contact for field technicians, ensuring timely communication.
• Assist technicians with coordinating outside vendors as needed.
• Manage high volumes of service requests and ensure timely service quality.
• Review timesheets and mileage reimbursement weekly.

Skills

Microsoft Office

Strong communication

Organizational skills

Problem-solving

Team collaboration

Education

Associate’s or Bachelor’s degree in Business Administration or related field

Tools

CMMS

Dispatch systems

Microsoft Excel

Job description

Bevara Building Services is seeking a Facilities Coordinator to support field operations across markets, coordinating between clients, technicians, and internal teams. The role is hybrid with 3 days onsite and 2 days remote each week.

Reporting to the Director of Operations, you will manage work orders, scheduling, dispatching, and vendor coordination while maintaining service quality and customer satisfaction in a fast-paced environment.