Field Operations Coordinator

Bevara Building Services; City of Pewaukee (WI); Hybrid; USD 40,000 - 56,000; Full time

Benefits offered by this job

Comprehensive health benefits

Free on-site parking

Internal advancement opportunities

401(k) retirement plans

Paid Time Off and holidays

Job summary

Bevara Building Services is seeking an Account Coordinator to support field operations, coordinate schedules and dispatch, and maintain service quality. The role bridges clients, technicians, and internal teams to ensure smooth communication and problem solving.

Based in Wisconsin, the position offers a hybrid work model (3 days in-office, 2 days remote) with opportunities for professional growth and process improvement initiatives within a collaborative team.

Qualifications

• 1–2 years of experience in operations support.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams).
• Strong organizational, multitasking, and problem-solving skills.
• Ability to thrive in a fast-paced environment.
• Strong communication with clients and technicians.

Responsibilities

• Schedule and dispatch building engineers and maintenance staff.
• Create, assign, and monitor work orders for field technicians.
• Primary point of contact for field technicians.
• Coordinate outside vendors as needed.
• Manage high volume of service requests and ensure timely resolution.
• Verify timesheets and mileage reimbursements weekly.
• Collaborate with Regional Managers on priorities.
• Provide after-hours support for emergencies.
• Help develop SOPs and process improvements.
• Perform other operational support duties.

Skills

Operations support

MS Office

Organization

Communication

Education

Associate/Bachelor degree in Business or related field

Tools

CMMS/Dispatch systems

Job description

Bevara Building Services is seeking an Account Coordinator to support field operations, coordinate schedules and dispatch, and maintain service quality. The role bridges clients, technicians, and internal teams to ensure smooth communication and problem solving.

Based in Wisconsin, the position offers a hybrid work model (3 days in-office, 2 days remote) with opportunities for professional growth and process improvement initiatives within a collaborative team.