Facilities Coordinator

Bevara Building Services; City of Pewaukee (WI); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Comprehensive health benefits

Free on-site parking

Internal advancement opportunities

401(k) retirement plans with company

PTO and holidays

Job summary

Bevara Building Services is seeking a Facilities Coordinator to support field operations across markets, coordinating between clients, technicians, and internal teams. The role is hybrid with 3 days onsite and 2 days remote each week.

Reporting to the Director of Operations, you will manage work orders, scheduling, dispatching, and vendor coordination while maintaining service quality and customer satisfaction in a fast-paced environment.

Qualifications

• 1–2 years of operations support experience or equivalent.
• Proficiency in MS Office and related applications.
• Strong communication and multitasking abilities.
• Facilities or field service coordination knowledge preferred.

Responsibilities

• Schedule and dispatch building engineers and technicians, balancing workload priorities and urgent needs.
• Create, assign, and monitor work orders for field staff and engineers.
• Serve as primary contact for field technicians, ensuring timely communication.
• Assist technicians with coordinating outside vendors as needed.
• Manage high volumes of service requests and ensure timely service quality.
• Review timesheets and mileage reimbursement weekly.

Skills

Microsoft Office

Strong communication

Organizational skills

Problem-solving

Team collaboration

Education

Associate’s or Bachelor’s degree in Business Administration or related field

Tools

CMMS

Dispatch systems

Microsoft Excel

Job description

Bevara Building Services was named a Named “Top Places to Work” and one of the “Fastest Growing Companies.”

Bevara Building Services focuses on empowering our team members with the tools and support they need to reach their professional aspirations. We foster a vibrant, interactive team culture that values collaboration. We promote a healthy work-life balance and pride ourselves on working hard while also enjoying our time together!

Be a part of something big and join our team!

About the Position:

The Facilities Coordinator supports field operations across assigned markets, ensuring seamless communication and problem-solving between clients, field technicians, and internal teams.

***This is a hybrid role offering 3 days onsite in the office and 2 days from home each week***

Reporting to the Director of Operations, this role manages work orders, scheduling, dispatching, and vendor coordination while maintaining service quality, operational efficiency, and customer satisfaction.

Essential Job Responsibilities:

• Schedule and dispatch building engineers, mobile maintenance engineers, and flex engineers, balancing workload priorities and urgent service needs.
• Create, assign, and monitor work orders for field technicians and engineers.
• Serve as the primary point of contact for field technicians, ensuring prompt and professional communication.
• Assist technicians with coordinating outside vendors as required.
• Manage a high volume of service requests, ensuring timely resolution and service quality.
• Verify and assist with technician’s time sheets and mileage reimbursement on a weekly basis.
• Collaborate with Regional Engineering Managers to align service expectations and operational priorities for field staff.
• Provide after-hours support for emergency situations as needed.
• Help develop, update, and improve Standard Operating Procedures (SOPs).
• Perform additional operational support duties as assigned.

Requirements

• High School Diploma, GED, or equivalent required.
• 1–2 years of experience in operations support.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams) and related applications required.
• Strong organizational, multitasking, and problem-solving skills.
• Ability to thrive in a fast-paced and dynamic work environment.
• Strong communication skills with the ability to interact professionally with both clients and technicians.

Preferred Qualifications:

• Experience working in facilities services, building operations, or field service coordination.
• Familiarity with electronic work order management systems.
• Prior exposure to vendor management and service-level compliance.
• Knowledge of industry-related software platforms, including CMMS or dispatch management systems.
• Demonstrated ability to support process improvements and develop operational best practices.
• Experience in a fast-paced, high-volume service environment preferred.
• Bilingual or multilingual communication skills.
• Associate’s or Bachelor’s degree in Business Administration, Facilities Management, Operations, or related field.

Pre-Employment Requirements:

Offers of employment are contingent upon successful completion of the following:

• Drug screening
• Background check

Benefits and Perks

• Comprehensive health benefits for employees and their families.
• Free on-site parking
• Internal advancement opportunities
• 401(k) retirement plans with company
• Paid Time Off (PTO) and holidays.

Bevara Building Services provides equal employment to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law.