Hybrid Enterprise Partnerships & Success Lead

Too Good To Go; New York (NY); Hybrid; USD 85,000 - 100,000; Full time

Benefits offered by this job

Hybrid work

Health coverage (employee)

Parental leave & extra days off

Volunteer time

Diversity & inclusion ERGs

Job summary

Too Good To Go is seeking an Enterprise Customer Success Manager for the US market, based in New York. You will manage strategic partnerships, drive meals saved, and expand product adoption with a data-driven, consultative approach.

Collaborate with Sales, Store Ops and Marketing to ensure strong coverage and retention across HQ and stores. You will own the account lifecycle from onboarding through optimization, lead QBRs, and deliver tailored solutions aligned with partner challenges to create

Qualifications

• Experience in sales, customer success or account management with VP+ buyers.
• Strong KPI ownership and ability to drive deals forward.
• Bachelor's degree in business or related field preferred.

Responsibilities

• Drive Account Growth: own customer health from launch to expansion and meals saved.
• Analyze and Manage Risks: forecast savings and manage store risks with proactive resolution.
• Provide Consultative Support: advise on food-saving practices and value-based solutions.
• Lead Client Meetings: run meetings in person or via video to show progress.
• Onboard and Train: implement programs and train stores with key stakeholders.
• Manage Portfolio Autonomously: maintain relationships and hit KPIs independently.
• Enhance Team Scalability: document processes to scale the key account team.
• Advocacy and Impact: represent client needs and help reduce food waste.

Skills

Account management

Sales

Customer success

Data analysis

Stakeholder management

Negotiation

Education

Bachelor's degree in business or related field

Tools

Salesforce

Ninja

Looker

Asana

Google Drive

Job description

Too Good To Go is seeking an Enterprise Customer Success Manager for the US market, based in New York. You will manage strategic partnerships, drive meals saved, and expand product adoption with a data-driven, consultative approach.

Collaborate with Sales, Store Ops and Marketing to ensure strong coverage and retention across HQ and stores. You will own the account lifecycle from onboarding through optimization, lead QBRs, and deliver tailored solutions aligned with partner challenges to create