Hybrid Eligible Veteran Benefits Coordinator – Higher Ed

George Mason University; Fairfax (VA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

George Mason University in Fairfax, VA is seeking a Veteran and Dependent Benefits Coordinator to support military-connected students throughout admissions and enrollment, helping them understand and apply VA education benefits.

The role includes presenting to groups, building community partnerships, maintaining CRM records, and collaborating with campus partners to resolve issues and promote student success.

Hybrid eligible, full-time, with driving responsibilities and routine background checks.

Qualifications

• Associate's degree or equivalent combination of education and experience.
• Customer service experience.
• Strong verbal and written communication skills.
• Ability to learn procedures quickly and train others.
• Proficient with technology and the ability to learn new systems.
• Valid driver's license meeting GMU requirements.

Responsibilities

• Serve as primary point of contact for military-connected students.
• Recruit prospective freshmen, transfer, and graduate students.
• Assist with admissions, orientation, enrollment, and use of education benefits.
• Maintain CRM case documentation and phone communications.
• Collaborate with campus partners to resolve issues and promote student success.
• Develop community partnerships and participate in veteran-focused events.

Skills

Customer service

Communication skills

Training others

Technology proficiency

Driver's license

Education

Associate's degree

Tools

CRM system

Job description

George Mason University in Fairfax, VA is seeking a Veteran and Dependent Benefits Coordinator to support military-connected students throughout admissions and enrollment, helping them understand and apply VA education benefits.

The role includes presenting to groups, building community partnerships, maintaining CRM records, and collaborating with campus partners to resolve issues and promote student success.

Hybrid eligible, full-time, with driving responsibilities and routine background checks.