Veteran Services & Benefits Advocate

Champlain College; Burlington (VT); Hybrid; USD 52,000 - 55,000; Full time

Benefits offered by this job

Health Coverage

Paid Time Off

Retirement plan

Education benefits

Wellness program

Life insurance

Employee discounts

Job summary

Champlain College in Burlington, VT seeks a Military & Veteran Services Coordinator to lead benefits certification and compliance for veterans and military-connected students. You will manage VA education benefits, audits, and DoD reporting while serving as a campus advocate.

You will collaborate across departments, counsel students, and support recruitment and events while maintaining policy knowledge and strong communication.

Qualifications

• Two or more years of related military experience with working knowledge of Veteran Education Benefits.
• Knowledge of VA Education Programs and Department of Defense Tuition Assistance.
• Excellent verbal and written communication skills.
• Comfort working independently with deadline-driven processes.
• Veteran status preferred.

Responsibilities

• Manage enrollment verification, certification, and awarding of veteran education benefits and military tuition assistance.
• Complete VA audits, military surveys, and documentation related to institutional eligibility for VA and Department of Defense programs.
• Administer billing and reconciliation for Military Tuition Assistance and VA education benefits, including receipting and refund processing.
• Counsel veterans, service members, and eligible dependents on available military and veteran benefits.
• Promote the College's services for veterans at recruitment and fundraising events, partnering with the Admissions team.
• Manage productive relationships with veteran-related agencies and organizations.
• Maintain comprehensive, up-to-date knowledge of all military education benefits and programs.
• Collaborate with departments across the College to develop and refine military-friendly policies and procedures.
• Educate other departments on policies that affect their areas of work.
• Support the broader Student Accounts team with additional duties as needed.

Skills

Veteran benefits knowledge

Strong communication

Attention to detail

Independent work

Customer service orientation

Job description

Champlain College in Burlington, VT seeks a Military & Veteran Services Coordinator to lead benefits certification and compliance for veterans and military-connected students. You will manage VA education benefits, audits, and DoD reporting while serving as a campus advocate.

You will collaborate across departments, counsel students, and support recruitment and events while maintaining policy knowledge and strong communication.