Undergraduate Recruitment and Engagement Specialist

George Mason University; Fairfax (VA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

George Mason University is seeking an Undergraduate Recruitment and Engagement Specialist for the Costello College of Business. The role supports recruitment events, campus visits, and engagement activities for prospective and current students in a fast-paced environment.

The position requires a Bachelor's degree (Master's preferred), higher ed admissions experience, and strong collaboration with academic advisors and student services.

Qualifications

• Bachelor's degree in related field or equivalent education/experience.
• Experience in a higher education environment, preferably admissions or enrollment management.
• Familiarity with student affairs and admissions processes.
• Knowledge of recruitment and admission trends in higher education.
• Excellent customer service, interpersonal, and organizational skills.
• Working knowledge of Banner, MicroStrategy and Salesforce.

Responsibilities

• Provide administrative and recruitment support for Undergraduate Recruitment and Engagement.
• Represent the College during admission and recruitment events on- and off-campus.
• Support new, current, and returning students throughout Mason experience.
• Coordinate prospective student appointments and information sessions.
• Collaborate with College of Business Student Services and Admissions Counselors.

Skills

Higher ed admissions experience

Customer service

Interpersonal skills

Organizational skills

Independent work

Education

Bachelor's degree or equivalent

Master's degree (preferred)

Tools

Microsoft Office

Banner

MicroStrategy

Salesforce

Job description

Department: Costello College of Business

Classification: Education Support Spec 3

Job Category: Classified Staff

Job Type: Full-Time

Work Schedule: Full-time (1.0 FTE, 40 hrs/wk)

Location: Fairfax, VA

Workplace Type: Hybrid Eligible

Sponsorship Eligibility: Not eligible for visa sponsorship

Pay Band: 04

Salary: Salary commensurate with education and experience

About the Department

The Donald G. Costello College of Business at George Mason University is one of the largest business schools in Virginia, located near Washington, D.C., in Arlington and Fairfax, and at George Mason's global campus in Incheon, South Korea. Its AACSB-accredited business and accounting curricula prepare undergraduate and graduate students for career success in business and government.

About the Position

The Undergraduate Recruitment and Engagement Specialist provides administrative, logistical, and recruitment support to the recruitment and outreach function within the Costello College of Business Undergraduate Programs team. The position represents the College during admission and recruitment events, both on- and off-campus, and supports new, current, and returning students throughout their Mason experience in a fast-paced environment.

Responsibilities

Administrative Recruitment Support and Outreach:

• Assists with day-to-day operations of Undergraduate Recruitment and Engagement, including outreach via phone, email, and mass communication systems
• Expands and maintains freshman and transfer student population pipelines, including from NOVA and other VCCS campuses
• Coordinates and conducts prospective student appointments and group information sessions
• Pre-advises transfer student populations in coordination with Academic Advisors

Event Planning and Coordination:

• Coordinates recruitment events including fairs, open houses, and on-site visits
• Develops and implements Shadow Day opportunities for high school students and community partners
• Plans at least one "NOVA Night" in partnership with NOVA staff per semester
• Collaborates with stakeholders on central and college-specific recruitment activities for first-time freshmen

Support Student Leadership Council:

• Supports the Student Leadership Council, including all staffing needs
• Provides guidance and mentorship for council members
• Secures volunteers for each prospective student admissions event

Collaboration with College of Business Student Services:

• Collaborates with student services to ensure policies and events are communicated to prospective students and guests
• Serves as liaison between Admissions Counselors and College of Business Academic Advisors
• Hosts transfer workshops for transfer and ADVANCE student populations

Liaison to College and University Constituents:

• Represents Undergraduate Recruitment and Engagement to University and College partners, including Marketing and Communications, Enrollment Management, Housing and Residence Life, and Alumni Relations
• Serves as liaison between MarCom and recruitment teams
• Collaborates with campus partners on experiential learning programs for College of Business students

Required Qualifications

• Bachelor's degree in related field, or equivalent combination of education and experience
• Experience in a higher education environment, preferably within admissions, recruiting, or enrollment management
• Familiarity with student affairs and admissions/enrollment management processes
• Knowledge of recruitment and admission trends within higher education, community colleges, and adult student outreach
• Excellent customer service, interpersonal, and organizational skills
• Working knowledge of Microsoft Office and University applications such as Banner, MicroStrategy, and Salesforce
• Ability to work independently, maintain confidentiality, and complete multiple tasks within tight deadlines
• Must possess an active, valid motor vehicle operator's license meeting Mason's Vehicle Use Policy requirements

Preferred Qualifications

• Master's degree in related field

Mason Ad Statement

George Mason University is a nationally ranked R1 research university committed to creating a more just, free, and prosperous world. With 40,000 enrolled students, George Mason is the largest and most diverse public research university in Virginia.

Equity Statement

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.

Campus Safety Information

Mason's Annual Security and Fire Safety Report is available at police.gmu.edu.