Hybrid Digital Warrior Experience Lead

Wounded Warrior Project; Colorado Springs (CO); Hybrid; USD 79,000 - 99,000; Full time

Benefits offered by this job

Flexible hybrid schedule

Medical, dental & vision coverage for.

Competitive pay and incentives

Collaborative team environment

Job summary

Wounded Warrior Project (WWP) in Colorado Springs seeks a Digital Warrior Experience Specialist II to lead digital initiatives enhancing the warrior experience across MyWWP and related platforms. You will collaborate with technical and marketing teams to deliver accessible, impactful digital experiences that align with program goals.

The role focuses on managing digital platforms, stakeholder engagement, and driving adoption, with a hybrid work arrangement in Colorado.

Qualifications

• Strong knowledge of digital platforms and user experiences.
• Experience improving workflows and program delivery.
• Ability to manage stakeholder relationships and drive adoption.

Responsibilities

• Lead digital platform initiatives and enhancements for warrior experience.
• Coordinate with programs to gather feedback and translate into features.
• Support platform maintenance, risk management, and governance tasks.
• Prepare materials for team meetings to inform decisions.
• Serve as a subject matter expert on digital experience for warriors.

Skills

Digital initiatives

Customer experience

Team leadership

Communication

Cross-functional collaboration

Project management

Strategic thinking

Problem solving

Change management

Education

Bachelor's degree

Tools

Salesforce

Job description

Wounded Warrior Project (WWP) in Colorado Springs seeks a Digital Warrior Experience Specialist II to lead digital initiatives enhancing the warrior experience across MyWWP and related platforms. You will collaborate with technical and marketing teams to deliver accessible, impactful digital experiences that align with program goals.

The role focuses on managing digital platforms, stakeholder engagement, and driving adoption, with a hybrid work arrangement in Colorado.