Hybrid Customer Support Specialist - SAP Orders & Logistics

Aesculap Inc; Linden (PA); Hybrid; USD 30,000 - 36,000; Full time

Job summary

Aesculap Inc is seeking a Sales Support/Order Entry professional in Allentown, PA. The role entails entering customer orders, tracking through SAP, and coordinating with the warehouse to ensure timely deliveries. You will communicate with sales teams and customers to resolve inquiries and support complex territories.

Hybrid work model with onsite presence is expected. Required are a high school diploma or GED with at least 2 years related experience; an associate/technical degree is preferred.

Qualifications

• High school diploma/G.E.D. or equivalent required; Associate's/technical degree preferred.
• 2+ years related experience required.
• Regular and predictable on-site attendance.
• Call Center experience is a plus.

Responsibilities

• Enter orders placed by customers and research inquiries.
• Track orders through SAP and coordinate with warehouse for shipments.
• Communicate product information between sales, manufacturing, and customers.
• Manage more complex territories and may solicit new products.

Skills

Customer service

Data entry

Problem solving

Attention to detail

Call center experience

Education

High school diploma/GED

Associate/technical degree preferred

Tools

SAP

Job description

Aesculap Inc is seeking a Sales Support/Order Entry professional in Allentown, PA. The role entails entering customer orders, tracking through SAP, and coordinating with the warehouse to ensure timely deliveries. You will communicate with sales teams and customers to resolve inquiries and support complex territories.

Hybrid work model with onsite presence is expected. Required are a high school diploma or GED with at least 2 years related experience; an associate/technical degree is preferred.