Hybrid Order & Support Specialist - SAP & Logistics

B. Braun Melsungen AG; Allentown (Lehigh County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Healthcare

401(k) plan

Tuition reimbursement

Job summary

B. Braun Medical Inc. in Allentown, PA is seeking a Customer Support Representative I to enter customer orders, research inquiries and coordinate with SAP and warehouse teams to ensure timely deliveries.

Requires a high school diploma and at least 2 years of related experience; on-site attendance is expected, with a hybrid work model.

You will interact with customers and sales colleagues, may solicit new products, and will join a team with comprehensive benefits.

Qualifications

• High school diploma or equivalent required; 2+ years in customer support.
• Experience with order entry and SAP is preferred.
• Strong communication and problem-solving skills.

Responsibilities

• Enter orders placed by customers and research inquiries.
• Track orders through SAP and coordinate with warehouse for shipments.
• Interact with customers and sales teams to provide product/service information.
• May solicit sale of new products and manage complex territories.

Skills

Customer service

Order entry

Communication

Education

High school diploma

Associate's or technical degree preferred

Tools

SAP

Job description

B. Braun Medical Inc. in Allentown, PA is seeking a Customer Support Representative I to enter customer orders, research inquiries and coordinate with SAP and warehouse teams to ensure timely deliveries.

Requires a high school diploma and at least 2 years of related experience; on-site attendance is expected, with a hybrid work model.

You will interact with customers and sales colleagues, may solicit new products, and will join a team with comprehensive benefits.