Hybrid Customer Support Specialist I – SAP Orders & Inquiries

Aesculap Inc; Allentown (Lehigh County); Hybrid; USD 30,000 - 36,000; Full time

Benefits offered by this job

Healthcare

401(k) plan

Tuition reimbursement

Job summary

Aesculap Inc. in Allentown, PA is seeking a Sales Support specialist to enter customer orders, respond to inquiries, and coordinate with the warehouse for timely deliveries.

This role requires 2+ years of related experience and a high school diploma. Hybrid work is offered along with a competitive hourly wage of $22.00 to $26.00. SAP familiarity is a plus for handling orders efficiently.

Qualifications

• High school diploma or equivalent required; associate/technical degree preferred.
• 2+ years related experience.
• Regular and predictable on-site attendance.
• Follows established procedures and guidelines.
• Call Center experience is a plus.

Responsibilities

• Enters orders placed by customers and researches inquiries.
• Tracks orders through SAP and communicates problems between Sales, Manufacturing and customers.
• Generates deliveries and coordinates with warehouse for shipments.
• Interacts with internal and external customers to provide information on products and services.
• Manages more complex territories and may solicit sale of new products.

Skills

Call Center experience

Customer service

Education

High school diploma/G.E.D

Associate's or technical degree preferred

Tools

SAP

Job description

Aesculap Inc. in Allentown, PA is seeking a Sales Support specialist to enter customer orders, respond to inquiries, and coordinate with the warehouse for timely deliveries.

This role requires 2+ years of related experience and a high school diploma. Hybrid work is offered along with a competitive hourly wage of $22.00 to $26.00. SAP familiarity is a plus for handling orders efficiently.