Hybrid Customer Success Manager - Growth & Strategy

ServiceNow; Orlando (FL); Hybrid; USD 95.000 - 128.000; Vollzeit

Benefits dieser Stelle

Hybrid work model

Mentor program

Flexible hours

Zusammenfassung

ServiceNow in Orlando is seeking a Customer Success Manager to drive the journey from interest to invoice. The role emphasizes owning the sales narrative, building trust, and leveraging market insights in a fast-paced, hybrid work setting.

You will translate our differentiator into compelling pitches, manage price conversations confidently, and collaborate with teams to align messaging with buyers’ expectations. 7 years of experience are referenced in the context of ownership and mentorship.

Qualifikationen

• 6+ years building trust in sales or marketing
• Proven storytelling for elevator pitches
• Ability to navigate ambiguity with incomplete briefs

Aufgaben

• Steer ServiceNow prospects from interest to invoice without friction
• Turn ServiceNow's differentiator into a thirty-second pitch
• Conduct market research to uncover trends shaping the sales marketing space
• Pitch ServiceNow at $95,000 - $128,000 value without apologizing for the price
• Plant ServiceNow in the sales marketing conversations buyers already trust

Kenntnisse

Prospecting

Negotiation

Market research

Sales storytelling

Adaptability

Value-based selling

Jobbeschreibung

ServiceNow in Orlando is seeking a Customer Success Manager to drive the journey from interest to invoice. The role emphasizes owning the sales narrative, building trust, and leveraging market insights in a fast-paced, hybrid work setting.

You will translate our differentiator into compelling pitches, manage price conversations confidently, and collaborate with teams to align messaging with buyers’ expectations. 7 years of experience are referenced in the context of ownership and mentorship.