Hybrid Customer Success Manager - Growth, Flexible Hours

Energy Innovation Corp; Greenville (SC); Hybrid; USD 81,000 - 117,000; Full time

Benefits offered by this job

Full benefits

Flexible hours

Job summary

ServiceNow in Greenville, SC is seeking a Customer Success Manager to drive revenue and customer outcomes in a hybrid work model. You will forecast demand, align marketing spend with sales goals, and own renewal timelines to protect the pipeline.

The role requires storytelling, data-driven decision making, and at least 8 years in sales/marketing. Expect mentorship, full benefits, and flexible hours in a fast-moving team.

Qualifications

• Storytelling instincts to turn data into decisions.
• Proven multitasking and judgment in dynamic environments.
• Strong communication and collaboration across teams.

Responsibilities

• Forecast demand and align marketing investment with sales objectives.
• Beat last quarter's salary target while maintaining pipeline integrity.
• Maintain renewals in Greenville by owning timelines.
• Conduct market research to identify trends shaping the sales/marketing space.
• Analyze campaign metrics and optimize spend against revenue targets.
• Represent the brand in cold outreach and content creation.
• Provide the team with a practical territory plan.

Skills

Storytelling instincts

Multitasking

Judgment under pressure

Education

8+ years in sales/marketing

Job description

ServiceNow in Greenville, SC is seeking a Customer Success Manager to drive revenue and customer outcomes in a hybrid work model. You will forecast demand, align marketing spend with sales goals, and own renewal timelines to protect the pipeline.

The role requires storytelling, data-driven decision making, and at least 8 years in sales/marketing. Expect mentorship, full benefits, and flexible hours in a fast-moving team.