Hybrid Customer Service Specialist

TEKsystems; Simpsonville (SC); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance (Voluntary)

Paid Time Off

Job summary

TEKsystems in Simpsonville, SC seeks a Contract Customer Service Representative to act as a liaison among internal sales, supply chain logistics, quality, and production with external customers, delivering the highest level of service. The role emphasizes leadership, clear communication, and proactive issue resolution.

The ideal candidate will have an Associates degree or equivalent experience, strong MS Office skills, and excellent written and spoken communication.

Qualifications

• Associates degree or equivalent experience in customer service required.
• Strong computer skills, proficiency in Word, Excel, PowerPoint and Outlook.
• Strong communication skills, oral and written.
• Strong organization skills.

Responsibilities

• Serve as liaison between internal sales, supply chain logistics, quality, production and external customer for all customer service related activities.
• Demonstrate leadership to address issues with effective listening and clear communication.
• Resolve each issue with the highest level of service possible.

Skills

Customer service

Quoting Experience

Purchase orders

ECRs

Education

Associates degree, preferably in Business Administration or equivalent experience in the customer service industry

Tools

Microsoft Office Suite

Job description

TEKsystems in Simpsonville, SC seeks a Contract Customer Service Representative to act as a liaison among internal sales, supply chain logistics, quality, and production with external customers, delivering the highest level of service. The role emphasizes leadership, clear communication, and proactive issue resolution.

The ideal candidate will have an Associates degree or equivalent experience, strong MS Office skills, and excellent written and spoken communication.