Hybrid Customer Service Specialist

Ultimate Staffing Services; Englewood (NJ); Hybrid; USD 37,000 - 52,000; Full time

Benefits offered by this job

Hybrid schedule

Job summary

Ultimate Staffing Services in Englewood, New Jersey is seeking a Representative, Customer Service on a hybrid schedule. You will handle customer inquiries related to sales, promotions, installations and communications, and ensure customer relations remain strong.

The role requires at least 2 years of experience and operates with defined procedures; office presence up to 3 times a year, within commutable distance.

Qualifications

• Requires 2+ years of customer service experience.
• Experience handling customer claims and complaints.
• Strong communication and interpersonal skills.

Responsibilities

• Provide customer services related to sales, promotions, installations and communications.
• Resolve claims and complaints in line with consumer laws.
• Develop organization-wide initiatives to inform and educate customers; develop improvement plans from surveys.
• Work within clearly defined procedures and guidelines.

Skills

Customer service

Sales support

Communications

Job description

Ultimate Staffing Services in Englewood, New Jersey is seeking a Representative, Customer Service on a hybrid schedule. You will handle customer inquiries related to sales, promotions, installations and communications, and ensure customer relations remain strong.

The role requires at least 2 years of experience and operates with defined procedures; office presence up to 3 times a year, within commutable distance.