Representative, Customer Service - Onsite

Ultimate Staffing Services; Englewood (NJ); On-site; USD 26,000 - 37,000; Full time

Job summary

Ultimate Staffing Services in Englewood, New Jersey is seeking a Representative, Customer Service – Onsite. The role handles customer service related to sales, promotions, installations and communications, ensuring positive relations and fair resolution of claims in line with consumer laws.

The position typically requires 2+ years of experience and follows clearly defined procedures. The work is onsite with a pay rate of $22.74 per hour, and the contract runs from 9/14/2026 to 3/13/2028.

Qualifications

• Customer service experience required.
• Ability to handle claims and complaints fairly and effectively.
• Knowledge of consumer laws helpful.

Responsibilities

• Provides customer services relating to sales, sales promotions, installations and communications.
• Maintains good customer relations and resolves customer claims and complaints.
• Develops organization-wide initiatives to proactively inform and educate customers.
• Develops improvement plans in response to customer surveys.

Skills

Customer service

Sales support

Job description

Representative, Customer Service - Onsite (JN -092026-431796) Englewood, New Jersey

Salary: USD22.74 - USD22.74 per hour

Representative, Customer Service – Onsite

Pay Rate: $22.74/hr.

Start/End Dates: 9/14/2026 - 3/13/2028

Job Description:

Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws. Develops organization-wide initiatives to proactively inform and educate customers. Develops improvement plans in response to customer surveys.

This position requires knowledge that is acquired through experience, specialized education or training. The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making. The job requires a basic understanding of work routines and procedures in own discipline. The technical procedures for this level are well defined. The job works within well-defined procedures that may involve a variety of work routines. This job typically requires a minimum of 2 or more years experience.