Hybrid Customer Service & Growth Strategist

Retail Advantage Group; Honolulu (HI); Híbrido; USD 97 000 - 146 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Mentor program

Growth plan

Benefits

Resumo da oferta

Retail Advantage Group in Honolulu, HI seeks a mid-level Customer Service Representative to own the customer experience across campaigns and channels. The role is hybrid, offering flexible scheduling and growth opportunities.

Salary is $97,000 to $146,000 per year, with a growth plan, mentor support, and benefits; you’ll translate insights into sharper campaigns, manage paid search and email programs, and help drive revenue for Honolulu operations.

Qualificações

• Verbal communication essential, including clear messaging and listening.
• Judgment about escalation vs. absorption to keep projects moving.
• Ability to own projects from concept through delivery in dynamic settings.
• Adaptability to fast-paced, mission-driven work environments.

Responsabilidades

• Walk the Honolulu, HI territory and know it well.
• Translate customer insights into sharper campaign briefs.
• Grow brand awareness through Email Support and First Call Resolution initiatives.
• Lead go-to-market efforts for products launching in HI.
• Attend demos and refine scripts after losses.
• Manage paid search, social, and email programs end to end.
• Close the loop between ad spend and revenue.

Conhecimentos

Verbal Communication

Emotional Intelligence

Decision Making

Project Ownership

Fast-paced Environment

Descrição da oferta de emprego

Retail Advantage Group in Honolulu, HI seeks a mid-level Customer Service Representative to own the customer experience across campaigns and channels. The role is hybrid, offering flexible scheduling and growth opportunities.

Salary is $97,000 to $146,000 per year, with a growth plan, mentor support, and benefits; you’ll translate insights into sharper campaigns, manage paid search and email programs, and help drive revenue for Honolulu operations.