Customer Experience & Growth Manager — Chesapeake (Hybrid)

Advisory Plus Corp; Chesapeake (VA); Hybrid; USD 95,000 - 141,000; Full time

Job summary

Advisory Plus Corp in Chesapeake is seeking a Customer Service Manager to own deliverables with an emphasis on Analytical Thinking and a sharp instinct for what customers want. This high-trust, hybrid role offers a salary range of $95,000 to $141,000 and opportunities to grow within a collaborative team.

You will read the market, translate customer insights into sharper campaign briefs, and ensure CRM-driven forecasts are meaningful.

Qualifications

• Portfolio that speaks louder than any resume.
• Real Talkdesk chops with analytical curiosity to grow.
• Chesapeake network or the hustle to build one from scratch.
• Willingness to commute to Chesapeake, VA or work flexibly as needed.
• Collaborator who makes the manager review feel less like an exam.
• Strong working knowledge of Attention Management and Analytical Thinking.
• Demonstrated ability to teach what you know to someone greener.

Responsibilities

• Read the sales marketing market and reposition the offer when it shifts.
• Translate customer insights into sharper campaign briefs.
• Turn a $95,000 - $141,000 budget into measurable growth.
• Keep the CRM honest so forecasts at Advisory Plus Corp mean something.
• Find the forever-learning hook that makes Chesapeake, VA prospects lean in.
• Position Advisory Plus Corp against competitors with clear, differentiated value props.

Skills

Analytical Thinking

Talkdesk

Attention Management

Tools

Talkdesk

Job description

Advisory Plus Corp in Chesapeake is seeking a Customer Service Manager to own deliverables with an emphasis on Analytical Thinking and a sharp instinct for what customers want. This high-trust, hybrid role offers a salary range of $95,000 to $141,000 and opportunities to grow within a collaborative team.

You will read the market, translate customer insights into sharper campaign briefs, and ensure CRM-driven forecasts are meaningful.