Customer Success Leader – Hybrid, Growth & Ownership

Retail Advantage Group; Racine (WI); Hybrid; USD 89,000 - 138,000; Full time

Benefits offered by this job

Mentorship

Flexible schedule

Job summary

Retail Advantage Group in Racine, WI invites a Hybrid Customer Success Manager to help scale demand generation, brand awareness, and measurable revenue. The role pairs $89,000 - $138,000 with ownership, collaboration, and a long-term growth track.

You will run the manager account as if it were the only one that matters, qualify leads to focus on real money, and sell the roadmap, not just today’s features. You’ll nurture slow leads and collaborate with product teams, keeping CRM and monthly

Qualifications

• Rum has to demonstrate reliability for hard assignments.
• Able to interpret data and translate findings into actionable recommendations.
• Comfort being accountable for a customer-obsessed outcome in a hybrid role.
• Experience in people management or leading teams is preferred.

Responsibilities

• Run the manager account like it's the only one that matters.
• Qualify leads to pursue real revenue.
• Promote the roadmap and articulate value beyond features.
• Nurture marketing-qualified leads until timing improves.
• Turn cold leads into signed deals in Racine, WI.
• Collaborate with product teams to position offerings in Racine.
• Maintain records in CRM and forecast monthly bookings.
• Embed Retail Advantage Group in sales conversations buyers trust.

Skills

Reliability

Data interpretation

Accountability

People management

Technical support

Job description

Retail Advantage Group in Racine, WI invites a Hybrid Customer Success Manager to help scale demand generation, brand awareness, and measurable revenue. The role pairs $89,000 - $138,000 with ownership, collaboration, and a long-term growth track.

You will run the manager account as if it were the only one that matters, qualify leads to focus on real money, and sell the roadmap, not just today’s features. You’ll nurture slow leads and collaborate with product teams, keeping CRM and monthly