Hybrid Customer Relations & Growth Advocate

Bonny Bird - State Farm Agent; Bedford (OH); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Sales training

Base pay + commission

Flexible schedule

Paid time off

Training & development

Job summary

Bonny Bird - State Farm Agent in Ohio is seeking a Customer Relations Representative to deliver exceptional client experiences and support the growth of a local insurance agency.

You will handle customer inquiries, maintain client records, assist with retention strategies, and coordinate with other agency team members. The role offers training, development, and a potential hybrid work arrangement after training and probation.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Willingness to obtain insurance licensing.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem solving

Customer service

Sales mindset

Job description

Bonny Bird - State Farm Agent in Ohio is seeking a Customer Relations Representative to deliver exceptional client experiences and support the growth of a local insurance agency.

You will handle customer inquiries, maintain client records, assist with retention strategies, and coordinate with other agency team members. The role offers training, development, and a potential hybrid work arrangement after training and probation.