Customer Relations Pro — Growth & Rewards in Insurance Team

Akinsures; Columbus (OH); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Salary + commission

Paid time off

Valuable experience

Growth opportunities

Job summary

State Farm is seeking a Customer Relations Representative to join their Agent Team in Columbus, OH. This role focuses on value-based conversations and delivering remarkable customer experiences while supporting business growth.

You'll respond to inquiries about insurance options, help with policy changes, and build lasting relationships. A self-motivated, team-oriented professional with strong communication will thrive, with licensing pathways available.

Qualifications

• Excellent communication skills across written and verbal interactions.
• Self-motivated with a proactive mindset.
• Detail oriented with strong problem-solving.
• Commitment to outstanding customer service and relationships.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate customer service on inquiries about insurance availability, coverages, policy changes, transfers, claims, and billing.
• Use needs-based discussions to educate customers about insurance options.

Skills

Excellent communication

Self-motivated

Detail oriented

Proactive problem solving

Dedicated to customer service

Team oriented

Customer relationship skills

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

State Farm is seeking a Customer Relations Representative to join their Agent Team in Columbus, OH. This role focuses on value-based conversations and delivering remarkable customer experiences while supporting business growth.

You'll respond to inquiries about insurance options, help with policy changes, and build lasting relationships. A self-motivated, team-oriented professional with strong communication will thrive, with licensing pathways available.