Customer Relations & Growth Advocate

Monica Meyers - State Farm Agent; Youngsville (LA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Monica Meyers - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional customer experiences and support the growth of the agency. You will handle inquiries, coordinate with team members, and anticipate community needs while contributing to your own career growth.

Ideal candidates are customer-focused and empathetic, with a mindset for sales-minded internal advancement opportunities within the agency.

Qualifications

• Strong communication and problem-solving skills are required.
• Experience in customer service is preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service experience

Stress management

Job description

Monica Meyers - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional customer experiences and support the growth of the agency. You will handle inquiries, coordinate with team members, and anticipate community needs while contributing to your own career growth.

Ideal candidates are customer-focused and empathetic, with a mindset for sales-minded internal advancement opportunities within the agency.