Customer Experience & Retention Specialist

Talentify; Zanesville (OH); Vor Ort; USD 32.000 - 46.000; Vollzeit

Benefits dieser Stelle

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Zusammenfassung

State Farm Agent Team Member in Ohio is seeking a Customer Relations Representative to deliver exceptional service, resolve inquiries, and support agency growth. You will engage with community members and collaborate with the team to ensure accurate records and smooth operations.

The role emphasizes problem-solving, calm handling of high-stress situations, and a focus on customer retention. Flexible benefits and a pathway for advancement are highlighted in the agency’s offerings.

Qualifikationen

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Aufgaben

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Kenntnisse

Communication

Problem-solving

Customer service

Jobbeschreibung

State Farm Agent Team Member in Ohio is seeking a Customer Relations Representative to deliver exceptional service, resolve inquiries, and support agency growth. You will engage with community members and collaborate with the team to ensure accurate records and smooth operations.

The role emphasizes problem-solving, calm handling of high-stress situations, and a focus on customer retention. Flexible benefits and a pathway for advancement are highlighted in the agency’s offerings.