Hybrid Customer Experience Banker - Grow Relationships

Huntington Bank; Jackson (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Huntington Bank in Jackson, MI is hiring a Customer Experience Banker. You will serve walk-in customers as a financial concierge, retain and grow consumer and business relationships, and proactively identify financial goals and needs while recommending banking products and services.

You will process transactions accurately, balance daily, and deliver exemplary service while adhering to policies and procedures and participating in ongoing training and development.

Qualifications

• High School Diploma or GED plus 1 year of customer service or relevant military/administration experience, or a Bachelor's Degree.
• Preferred: 1+ year in banking, financial services, or goal-driven retail sales.
• Cash handling skills and comfort with technology (mobile/online banking).

Responsibilities

• Provide excellent customer service and resolve issues.
• Explain consumer deposit products and educate customers.
• Identify opportunities to grow relationships via disciplined sales and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to policies, procedures, risk, and regulatory requirements.
• Demonstrate sales, service, relationship management, banking, and presentation skills.

Job description

Huntington Bank in Jackson, MI is hiring a Customer Experience Banker. You will serve walk-in customers as a financial concierge, retain and grow consumer and business relationships, and proactively identify financial goals and needs while recommending banking products and services.

You will process transactions accurately, balance daily, and deliver exemplary service while adhering to policies and procedures and participating in ongoing training and development.