Hybrid Customer Experience Banker — Grow Relationships

Huntington Bank; Springfield (OH); On-site; USD 36,000 - 52,000; Full time

Job summary

Huntington Bank in Springfield, OH is seeking a Customer Experience Banker Non NMLS to empower walk-in customers with financial solutions and to grow relationships by identifying goals and recommending banking products.

You will process transactions accurately, balance daily, educate customers on deposit options, and refer opportunities across the bank while delivering exceptional service and upholding all policies.

Join a welcoming team that values inclusion and community impact.

Qualifications

• 1 year or more in customer service in banking, financial services or goal driven retail sales.
• Cash handling skills.
• Comfort with technology such as mobile services and online banking services.

Responsibilities

• Provide excellent customer service and effectively resolve customer issues.
• Educate customers on consumer deposit products.
• Proactively identify opportunities to grow customer relationships through a disciplined sales process and referrals.
• Educate and refer customers to other areas of the bank to deepen relationships and build partnerships.
• Adhere to all operational, security, risk and regulatory policies and procedures.

Skills

Customer service

Sales process

Relationship management

Communication skills

Education

High School Diploma or GED

Bachelor's Degree

Job description

Huntington Bank in Springfield, OH is seeking a Customer Experience Banker Non NMLS to empower walk-in customers with financial solutions and to grow relationships by identifying goals and recommending banking products.

You will process transactions accurately, balance daily, educate customers on deposit options, and refer opportunities across the bank while delivering exceptional service and upholding all policies.

Join a welcoming team that values inclusion and community impact.